Frequently Asked Questions

Where is Scavenger made?

Manufactured and assembled in Florida, USA.

Do you ship with tracking?

Yes. You’ll get an order confirmation and a tracking link once the carrier scans your package.

Where do you ship and what does it cost?

  • Lower 48 U.S.: Shipping included (USPS or comparable) from Florida.

  • Alaska & Hawaii: Shipping is charged at carrier rates at checkout.

  • APO/FPO & PO Boxes: Yes — USPS only.

Can I change my shipping address?

If it hasn’t shipped, email support@scavenge-it.com. Once a label is created, changes may not be possible.

What’s included in the box?

Your selected Scavenger model, clean-carry sleeve, quick-start guide, and care tips.

What case sizes and surfaces does it handle?

All case sizes — no adjustments required. Choose the model for your surface.

30-Day Money-Back Guarantee — how does it work?

Try it on your range. If you don’t love it, return within 30 days of delivery for a full product refund (normal use only).

Start a return: Email support@scavenge-it.com for an RMA. We’ll send a prepaid label in the Lower 48. AK/HI returns use carrier-rate labels; that cost is deducted from the refund. Drop off within 14 days of RMA. Refunds post 5–10 business days after inspection.

What is your warranty?

1-Year Limited Warranty for manufacturing defects under normal use for the original purchaser. Email us at support@scavenge-it.com with your order/backer info, a brief description, and photos/video; we’ll reply in 1–3 business days.

My package shows “delivered” but I don’t have it—what should I do?

Email support@scavenge-it.com within 7 days with your order number and we’ll investigate with the carrier.

How do I care for and store Scavenger?

No maintenance required. Store in the clean-carry sleeve between uses.